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The CIO’s Guide to Developing Future IT Capabilities

Abstract

This IDC Perspective identifies five essential capabilities that IT leaders need in their organization to deliver technology to the enterprise of the future — whether or not leaders anticipate being part of their current organizations. The document provides insight into new strategic and tactical imperatives, including critical changes in the accountability framework for most IT organizations. As ecommerce continues to explode post-pandemic and broader regulatory imperatives reach into the application of data and AI, IT organizations need to start now to build the capabilities that will meet the needs for the future.

“As IT leaders challenge their teams to facilitate the future, there is an onus on all of us to have a capabilities vision that enables the future of IT,” says Alizabeth Calder, adjunct analyst with IDC’s IT Executive Programs (IEP). “Start now to identify the critical capabilities for IT management and practitioners, and proactively develop the accessible communities of interest supported by a future-facing strategy.”

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