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IDC’s Worldwide Digital Transformation Use Case Taxonomy, 2021: Finance

Abstract

This IDC study presents IDC’s first digital transformation (DX) use case taxonomy for finance. It includes descriptions of the strategic priority, programs, and use cases for this horizontal function.

“The unprecedented nature of the COVID-19 pandemic put into focus the need for a new way to look at financial operations for businesses. The emphasis shifted toward speed and business resiliency. While this put unbelievable strain on finance teams, it also did much to show financial leaders a new way of thinking about the future of financial operations and the tools needed to be effective in that future,” says Kevin Permenter, research director, Financial Applications at IDC.

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