TalkTalk webmail update

February 13, 2024 | by

We have exciting news about some major improvements coming to TalkTalk Mail. We’ll soon be adding some new features including a modern look and feel, to help you manage your emails more easily, such as:

  • Improved ways to search your mailbox.
  • Easily navigate between apps (e.g. Mail, Calendar, Address Book, Tasks) and add other devices (e.g. Mobile Phone, Tablet).

Enhanced security features for more powerful spam and virus protection, and the great news is you don’t have to do anything. 

What’s new in Webmail

New  features including new design, improved new search and enhanced security. Here’s a sneak preview of what’s to come.

You can log into your mail at 

Nothing about your email address or data storage has changed; instead, we’ve updated the look and feel of your TalkTalk webmail account. Other new features include a new search toolbar at the top with more filter options for quicker search and management of your emails.

All Third-Party clients that use TLS1.2 for IMAP/POP/SMTP will be supported so you need to make sure to run up to date email client software on your computer. For settings see our guide Email settings.

You can also access your emails in webmail.

Navigate to the All Applications icon (≡) on the top left in the toolbar to see all your webmail applications (Mail, Calendar, Address Book, Tasks and Portal).

The setting icon on the top right has been replaced with a gear symbol (

No the login details you use today will remain the same.

All email features you had previously with TalkTalk email remain plus many new features and enhancements. For more information see a sneak preview here: Link to get started TalkTalk webmail video.

There are no new procedures. The changes are aimed at improving your webmail experience and introducing a more modern look and feel. 

There will be no changes to your current email subscription, however TalkTalk reserves the right to charge for email in the future.

Your TalkTalk webmail account will continue to have access to all of your information as usual.

The enhancements to your webmail account shouldn’t affect you and there will be no downtime. 

Your webmail account will continue to have access to all your information as usual.

 Over the next few days, we will be upgrading your webmail account. We will notify you before the software upgrade sending you an email and again once your email account has been moved.

Software requirements

You will need to have as a minimum …

Chrome – v74+ (Released Jun 2019)

Firefox – v70+ (Released Oct 2019)

IE Edge – v79+ (Released Jan 2020)

Safari – v12 (Released around 2018-19)

Android :  Android OS version 5.0 and above.

iOS: IOS version 11 and above.


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