The Surprising Ways Your HCM Could Be Holding Your Business Back

June 6, 2024 | by

Ways Your Cloud HCM Keeps You from Reaching Your Goals—and What to Do About It

Workday Human Capital Management (HCM) is fundamentally different from platforms that move from on-premise to the cloud. For starters, Workday HCM is built in the cloud, unlike many other cloud HCMs that are lifted and shifted from on-premise architecture. With Workday HCM, a frictionless foundation is possible, meaning that multiple types of data from multiple sources flow across systems and can be accessed in real time.

Let’s dive into the three surprising ways—usability, time to value, and partnership—your HCM could be holding your business back—and how you can navigate the landscape ahead and go beyond.

1 . A cumbersome user experience.

User experience (UX) in an HCM system plays a critical role in ensuring that HR processes are efficient, engaging, and easily accessible. UX directly impacts the productivity and satisfaction of both HR professionals and employees by simplifying interactions with the system. This, in turn, encourages the adoption of technology and streamlines HR operations, making it easier to attract, retain, and develop talent. An effective UX in HCM is foundational to maximizing the strategic potential of HR and transforming it into a pivotal component of organizational success.

However, many companies fail to prioritize user-centered design in their HCM cloud solutions, leading to complex interfaces. This oversight results in increased frustration among users who struggle to navigate the system, ultimately impacting the efficiency of HR processes and employee satisfaction.

What makes Workday fundamentally different: an employee-first user experience.

The design philosophy behind the Workday UX focuses on simplicity and functionality, eliminating unnecessary complexities that often hamper the adoption and effective use of HCM systems. With features such as customizable dashboards and real-time analytics, Workday HCM empowers users  to access critical information swiftly, make informed decisions, and execute tasks with unprecedented ease. This level of accessibility and personalization ensures that each user’s experience is tailored to their specific roles and needs, boosting engagement and contributing to the overall success of HR initiatives.

What’s more, the Workday commitment to mobile-first design principles means that users enjoy a consistent and fully functional experience across all devices. This flexibility is crucial in today’s dynamic work environments, where mobile access to HCM functions can significantly enhance workforce agility and responsiveness. A majority of workers say mobile devices play a key role in their productivity level.


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